Singaporeans flock to attractions, hotels on first weekend after launch of tourism voucher scheme

Visitors taking photos in front of the Universal Studios globe in Sentosa on Dec 6, 2020. ST PHOTO: KEVIN LIM
Visitors making their way into Universal Studios Singapore on Dec 6, 2020. ST PHOTO: KEVIN LIM
People making their way into the Flower Dome at Gardens by the Bay on Dec 6, 2020. ST PHOTO: KEVIN LIM
Visitors queueing up for access to the Sands SkyPark on Dec 6, 2020. ST PHOTO: KEVIN LIM

SINGAPORE - Singaporeans have mainly been cashing in their $100 SingapoRediscovers tourism vouchers on hotel staycations and tickets to popular attractions since the scheme began on Dec 1.

Booking platforms told The Straits Times that they are seeing a healthy uptake across the board, in particular for visitor magnets like Gardens by the Bay and Universal Studios Singapore.

There were certainly plenty of people out and about on Sunday (Dec 6) to make use of their vouchers at Gardens by the Bay, Marina Bay Sands SkyPark and other popular spots on Sentosa Island.

Student Kylie Chia, 22, and her boyfriend visited Gardens by the Bay and only had a "little bit of a wait" to enter the Flower Dome, which was not crowded.

"I was expecting a huge weekend crowd here but I was pleasantly surprised to still have loads of space to walk around and take photos. However, I will try to use the rest of my vouchers on a weekday in January instead, after the school holidays are over," Ms Chia said.

She bought a $20 ticket from Klook for Gardens by the Bay, which gave her access to the Flower Dome, Cloud Forest and the Christmas Wonderland.

Engineer Ted Chiang, 39, and wife Eliza, 36, who runs a small business, went to booking platform GlobalTix to snag tickets for the SkyPark Observation Deck at Marina Bay Sands.

"Using the tourism vouchers was a great option - the tickets came up to $20 per head and we still have some cash left over to spend. Rather than being cooped up at home, we decided to come out on a date, spend some time together and see the sights," Mr Chiang said.

There were many people on Sentosa Island, where Universal Studios Singapore and the S.E.A Aquarium are located.

Mr Lim Yew Li, 52, managed to snag combo tickets on Trip.com to visit both attractions with his wife and university-going daughter.

"The package cost us just under $100 per person, so it's really a free visit to these locations. We have been planning to visit Universal Studios for years but just hadn't found a good reason to until now," Mr Lim said, adding that the package he bought now appeared sold out.

Ms Pallavi Bajaj, 33, said getting tickets to visit the S.E.A. Aquarium with husband Arjun Bajaj, 39, and her two-year-old daughter was a "treat". The couple, who bought $35 tickets on GlobalTix, plan to visit the Singapore Zoo next.

"We were a little nervous about weekend crowds for sure, and it being the school holidays, a little jostling is to be expected. But we really can't complain since we're pretty much getting an aquarium visit for free," Ms Bajaj said.

A safe-distancing ambassador reminding visitors to maintain social distancing in the queue at the S.E.A. Aquarium on Dec 6, 2020. ST PHOTO: KEVIN LIM

The Singapore Tourism Board said on Tuesday (Dec 1) that the appointed booking platforms - Changi Recommends, GlobalTix, Traveloka, Trip.com and Klook - had received more than 11,900 bookings totalling about $1.86 million in vouchers and payments as at 4.30pm that day, leaving some offerings sold out by midday.

"There are many early adopters and the take-up rate is very encouraging," said Ms Carine Chew, head of outbound products at Changi Recommends.

Ms Chew said the top attractions for bookings included Gardens by the Bay, Universal Studios Singapore and the Singapore Zoo.

"We have seen healthy demand across all sectors, and exclusive deals are performing better," she added.

Passengers queueing up to take the cable car at Mount Faber on Dec 6, 2020. ST PHOTO: KEVIN LIM

Mr Reza Amirul Juniarshah, head of corporate communications at Traveloka, said traffic on the platform has surged around 15-fold over normal periods since the vouchers were launched on Dec 1.

"With families and couples longing for experiences and exploration of the city, attractions and hidden gem tours have been popular among our customers," he added.

Klook has also seen a "strong showing" from voucher users, said South-east Asia marketing director Sarah Wan.

"We have seen quite an even spread of booking across hotels, attractions and tours verticals. Interestingly, we've also seen good traction for smaller tour operators such as City Tours, which run the Captain Explorer DUKW® Tour, and Tribe Tours, which run the Chinatown Murders Game Tour and Singapore's Disappearing Trade Tour," Ms Wan noted.

She added that there is "still a long runway" to use the vouchers as the validity period includes the March and June school holidays.

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