SINGAPORE - The police and banks disrupted more than 3,000 ongoing scams to help prevent losses of over $100 million in a two-month-long operation, the police said in a statement on May 7.

The police’s Anti-Scam Centre partnered with six banks – DBS Bank, UOB, OCBC Bank, HSBC, GXS and Standard Chartered Bank – to use robotic process automation to identify victims of scams, including job, e-commerce and investment scams.

Robotic process automation allows the police to automate information sharing and processing, as well as mass distribution of SMS alerts, the police said.

From March 1 to April 30, the police and banks sent more than 16,700 SMSes to more than 12,500 bank customers to warn them about being scammed. They disrupted more than 3,000 scams and averted losses of over $100 million.

Victims were alerted to the scams and advised to halt any additional transfers via SMS, the police said.

Most of the victims realised they had fallen prey to scams after receiving the messages and lodged police reports, they added.

The police urged people to set up security features such as the ScamShield phone app and two-factor authentication for personal accounts such as bank, social media and Singpass accounts.

Bank account holders should set transaction limits for internet banking, including PayNow, which can limit the amount of money that scammers can steal.

To check for potential signs of a scam, individuals should ask questions, fact-check requests for personal information and money transfers, and verify the legitimacy of online listings and reviews.

If an offer is too good to be true, it is probably a scam, the police said.

Scam encounters should be reported to the affected bank, ScamShield or the police. Others should be warned about ongoing scams and told how to avoid falling for them.

For more information on scams, go to www.scamalert.sg or call the anti-scam hotline on 1800-722-6688.

Those with information on such scams can call the police hotline on 1800-255-0000 or go to www.police.gov.sg/iwitness