The next Big Tech battle: Healthcare

Amazon is developing services for consumers and hospitals but faces competition from Google, Microsoft and Walmart.

Staff at Houston Methodist The Woodlands Hospital in Houston, Texas. PHOTO: AFP
New: Gift this subscriber-only story to your friends and family

(FINANCIAL TIMES) - Millions talk to Amazon's voice assistant every day with mostly mundane commands, like "play music" or "set timer 11 minutes for pasta". At Houston Methodist hospital, the very same technology instead hears: "Start surgery."

Over the past year, a tie-up between the network of eight hospitals and Amazon's cloud computing arm Amazon Web Services (AWS) has led to voice activation being built into an experimental operating theatre, powered by much of the same technology found in the Alexa assistant.

Already a subscriber? 

Read the full story and more at $9.90/month

Get exclusive reports and insights with more than 500 subscriber-only articles every month

Unlock these benefits

  • All subscriber-only content on ST app and straitstimes.com

  • Easy access any time via ST app on 1 mobile device

  • E-paper with 2-week archive so you won't miss out on content that matters to you

Join ST's Telegram channel and get the latest breaking news delivered to you.