Apple returns to list of top US employers as other tech firms lose appeal

The iPhone maker was No. 39 in the list from Glassdoor, a website where employees submit anonymous workplace reviews. PHOTO: REUTERS

NEW YORK - Apple returned to an annual list of the 100 best places to work after falling off in 2023, but the ranking was not as rich with technology firms after layoffs roiled the sector.

The iPhone maker was No. 39 in the list from Glassdoor, a website where employees submit anonymous workplace reviews. Glassdoor has conducted the survey since 2009. Apple was one of 31 tech industry firms on the list, down from 41 in 2023, leaving more room for old-line employers like banks, retailers and manufacturers.

The best company to work for was management consultant Bain & Co, followed by chipmaker Nvidia, whose products underpin the booming artificial intelligence field.

“Tech has lost some of its lustre versus the past year,” said Glassdoor’s lead economist Daniel Zhao. “It’s still a great industry for job seekers, but the shine has worn off to some extent. And the companies making a comeback, they’re the old guard, so it suggests we’re heading back to a more balanced job market.”

While Apple’s return-to-office push in 2022 may have been to blame for its falling off the list in 2023, the tech bellwether’s lack of large-scale layoffs compared with its peers likely brought it back, Mr Zhao said, as employees value “stability and security”. The 48 per cent gain in Apple’s shares in 2023 – double the benchmark S&P 500’s increase – probably also kept employees satisfied.

Other prominent tech firms on the list include Adobe at 15, Microsoft at 18 and Alphabet’s Google at 26, while Salesforce, Intel, Netflix and Yahoo fell off.

In finance, Fidelity Investments ranked tenth, up from 18th the previous year. New financial firms making an appearance include Raymond James Financial at 14, Barclays at 72 and JPMorgan Chase & Co at 82, while BlackRock did not make the cut after being included on the 2023 list.

Work-life balance gained importance for many employees in 2023 – mentions of “anxiety” in posts on Glassdoor’s community sites shot up fourfold – but factors such as career opportunities traditionally carry more weight, Mr Zhao said. Bain’s rise to number one for the sixth time was fuelled by its reputation for career enhancement, he said, despite the industry’s well-publicised long hours. Bain and Google are the only two firms that have made the list every year.

With some tech stalwarts fading – Facebook parent Meta Platforms missed the cut for the second straight year – more companies from other industries filled the void. The number of retail companies more than doubled to 10, with Lululemon Athletica and HEB Grocery making repeat appearances, while regional supermarket chain Wegmans Food Markets made the cut after not being on 2023’s list. Manufacturing firms doubled their presence to six companies, including medical-device maker Boston Scientific, engine maker Cummins and Texas Instruments.

To be considered for the list, firms must have more than 1,000 employees and receive at least 75 employee ratings over the past year on nine workplace attributes, such as compensation, culture and senior management. The rating threshold resulted in last year’s No. 1, software company Gainsight, falling off the list entirely in 2024 as it did not receive enough reviews, Mr Zhao said. BLOOMBERG

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